Contact
Get in touch.
Email is the quickest way to reach us. The space runs on its own around the clock, so messages sent overnight get answered first thing in the morning.
Quick answers
Before you write.
Most messages are about one of these four. The answer might already be here.
Membership
Pausing or cancelling?
PRO and Lab Resident plans need 30 days' notice to cancel. Tell us which plan you're on.
Booking
Need to change a booking?
Send us the booking date and time. Cancellations within 6 hours of the start become store credit.
Session issue
No door link yet?
It arrives by email and text 15 minutes before you start. Check your spam folder first, then write to us.
Private lessons
Want one-on-one coaching?
Tell us your level and the days that suit you, and we'll match you with a coach.
Still need us? Send a message below.
Email · quickestinfo@poollab.pro
Phone647-946-0088
VisitUnit 209 (2nd floor)
1377 The Queensway
Etobicoke, ON M8Z 1T1Elevator access. Open 24/7 by booking.
1377 The Queensway
Etobicoke, ON M8Z 1T1Elevator access. Open 24/7 by booking.
Find us
Second floor,
Unit 209.
Take the elevator up. Your door link opens the unit from 15 minutes before your booking.